Terms of Service

Terms of Service for Morotim

Effective Date: May 1, 2025

Welcome to Morotim (the “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (http://www.morotim.com) and any related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

1. Acceptance of Terms

By creating an account, placing an order, or using the Services, you agree to comply with and be bound by these Terms. We may update these Terms from time to time. Continued use of the Services after changes are made constitutes your acceptance of the revised Terms.

2. Accounts

  • You may be required to create an account to access certain features of the Services.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information when creating your account and to update it as necessary.

3. Products and Services

  • We offer a range of watches for men and women (the “Products”) for purchase through the Services.
  • All descriptions, images, and pricing of Products are subject to change without notice.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to inventory shortages or errors in pricing or product availability.

4. Pricing and Payment

  • All prices are in [insert currency, e.g., USD or ZAR] and are subject to applicable taxes and shipping fees.
  • By placing an order, you agree to pay the total amount due, including taxes and shipping fees, using a valid payment method.
  • Payment is due at the time of purchase. We reserve the right to charge applicable late fees if payment is delayed.

5. Shipping and Delivery

  • Shipping costs and delivery timelines are outlined in our Shipping Policy, which is incorporated into these Terms.
  • We are not responsible for delays or damages caused by shipping carriers or other external factors beyond our control.

6. Returns, Refunds, and Exchanges

  • Our Return & Refund Policy governs your rights to return, refund, or exchange products. By using the Services, you agree to these terms.
  • Returns must be initiated within [insert timeframe, e.g., 30 days] of delivery and must meet the eligibility criteria outlined in the policy.

7. Intellectual Property

  • All content, including text, images, logos, and designs on the Services, is the property of Morotim or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content without our prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful or unauthorized purpose.
  • Interfere with the operation of the Services or the servers/networks connected to the Services.
  • Upload or transmit harmful code, viruses, or malware.

9. Warranty Disclaimer

  • Products are sold “as is” and “as available” without warranties of any kind, either express or implied, except as required by law.
  • To the fullest extent permitted by law, Morotim disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Morotim shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Morotim and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, your breach of these Terms, or your violation of any law or the rights of third parties.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [insert jurisdiction, e.g., South Africa]. Any disputes arising under these Terms shall be resolved through [insert dispute resolution process, e.g., mediation, arbitration, or court proceedings in the applicable jurisdiction].

13. Termination

Morotim may terminate or suspend your access to the Services at any time, with or without notice, for any reason, including but not limited to your breach of these Terms or violation of applicable laws.

14. Changes to Terms

Morotim may revise these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new “Effective Date.” Your continued use of the Services constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at:
Morotim Customers Service
Email: support@morotim.com
Phone: 852-26681868
Address: ROOM 803, CHEVALIER HOUSE，45-51 CHATHAM ROAD SOUTH，TSIM SHA TSUI, KOWLOON，HONGKONG